Free Airmail on International Orders over $250 - Free Airmail on International Orders over $250 - Airmail only, excludes food/drink orders. See Details -> Airmail only, excludes food/drink orders. See Details ->
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Free courier on NZ orders over $195 - Free courier on NZ orders over $195 - Excludes orders containing Food/Drink. See details-> Excludes orders containing Food/Drink. See details->

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Pure Source Rotorua Mud Mask Pure Source Rotorua Mud Mask

$12.50 - $36.95 NZD

Pure Source Rotorua Thermal Mud Mask combines mud from the geothermal Rotorua region of New Zealand with aloe vera, sweet almond oil and Manuka Honey to create a mask that cleanses, detoxifies and soothes the skin.

Rotorua Thermal Mud is a natural cleanser from the geothermal springs of Rotorua, New Zealand. Rich in natural minerals, this Mud draws impurities and excess oils from the skin, then feeds and restores the skin and creates a luxurious feel.

Suitable for all skin types, and particularly good on teenage skin, which needs a gentle cleanse.

To use, smooth a light even layer of mud mask on damp skin, avoiding the eye area, and leave to dry. Remove with warm water and pat dry. After use, apply a good moisturiser, like Pure Source Manuka Honey After Mud Moisturiser. For best results, use once or twice weekly. Suitable for use on face and body.

Also contains seaweed extract, spirulina, rosemary leaf extract, and sunflower seed oil.

60g/ 2.11oz tube, 150g tube, 100g pot, or 850g jar

$12.50 NZD
FR006-P
$12.50

Covid continues to impact our shipping times, so this is a guide only.  We do not accept any responsibility for how long shippers take to deliver, as it is beyond our control. These are approximate timelines for how long parcels take to get to their destinations currently.

Country Airmail Tracked Airmail Economy Courier Express Courier
Australia - ACT, VIC, QLD, NSW up to 5 weeks 3-4 weeks  2 weeks 7 days (faster to major metro areas)
Australia - SA, WA, NT, TAS 5-6 weeks 4-5 weeks 3 weeks 10 days
USA and UK 4 weeks 2-3 weeks 10 days

7 days

Europe and Asia 6-7 weeks 4 weeks 3 weeks 10 days
South America Minimum 3 months Minimum 3 months 4-5 weeks 2 weeks
Rest of World Variable Variable 3-5 weeks 

2 weeks

New Zealand up to a week (only used for items sent in an envelope - iron on patches and cords without toggles) Courier: North Island overnight, South Island 1-2 days
Rural: add a day

 

 

Shipping Types
International
Airmail
Standard Airmail shipping around the world. Not insured or tracked. If an airmail parcel goes missing we will do our best to work with shippers to find it, but shipping this way is at your own risk.  The likelihood of an airmail parcel going missing is very low.

Tracked Airmail
Airmail shipping around the world, with the added bonus of basic tracking (shipped, arrival in destination country, delivery).  Not insured. Shipping this way is at your own risk - there is no compensation if the parcel goes missing.  However the likelihood of a tracked parcel going missing is very low.

Economy Courier
Priority shipping around the world, delivered by your local postal authority.  Can ship to a PO Box. Insured and comprehensive tracking.

Express Courier
The fastest courier option, using couriers including DHL, Fedex and TNT.  Insured and comprehensive tracking.  Cannot be used to deliver to PO Boxes, and must be signed for.

New Zealand
Courier within New Zealand
We use both Courierpost and NZ Couriers.

Airmail - only used for items sold with shipping included, mostly plain cords and iron on patches.  Shipped using NZ Post.

Pick Up From Store
Only available for those who can pick up from Whangarei within 24-48 hours after the order has been prepared. We will contact you when your order is ready to be picked up.  Pick up hours are Monday to Friday, 9am to 5pm, and the address is 12 Pahau Ave, Tikipunga, Whangarei.  Come down right hand side of building to first door.

Order Processing Times
Allow 1 business day for an order to be processed, and 1 business day for packing. If an item has temporarily gone out of stock, re-stocking most often takes 2 days but can be up to 2 weeks.  We will contact you regarding any major delays.

We ship from Whangarei, New Zealand. When you place your order online, an email confirmation is sent to you.  If you cannot see it in your inbox, please check your spam or junk folders, in case your email provider has inadvertently put it there. Please check your confirmation email carefully to make sure you have correctly entered your address and that of the recipient (if you are sending elsewhere).  We do not accept any responsibility for errors in the address.  If a parcel is returned, we will re-ship if you pay the shipping charge again, or refund you for the goods (only).

You will receive a notification when we ship, which in most cases will include tracking information.

Taxes
Your international order (anything shipped outside New Zealand) may be subject to import duties and taxes, including VAT, which are incurred once your shipment reaches your destination country.  ShopNZ is not responsible for these charges if they are applied, and are your responsibility as the customer.
For the UK and Europe, we are gradually being forced to collect VAT on small shipments before shipping, which will means nothing needs to be paid at your end.  Your order will show if we have collected VAT on your behalf.

Covid continues to impact our shipping times, so this is a guide only.  We do not accept any responsibility for how long shippers take to deliver, as it is beyond our control. These are approximate timelines for how long parcels take to get to their destinations currently.

Country Airmail Tracked Airmail Economy Courier Express Courier
Australia - ACT, VIC, QLD, NSW up to 5 weeks 3-4 weeks  2 weeks 7 days (faster to major metro areas)
Australia - SA, WA, NT, TAS 5-6 weeks 4-5 weeks 3 weeks 10 days
USA and UK 4 weeks 2-3 weeks 10 days

7 days

Europe and Asia 6-7 weeks 4 weeks 3 weeks 10 days
South America Minimum 3 months Minimum 3 months 4-5 weeks 2 weeks
Rest of World Variable Variable 3-5 weeks 

2 weeks

New Zealand up to a week (only used for items sent in an envelope - iron on patches and cords without toggles) Courier: North Island overnight, South Island 1-2 days
Rural: add a day

 

 

Shipping Types
International
Airmail
Standard Airmail shipping around the world. Not insured or tracked. If an airmail parcel goes missing we will do our best to work with shippers to find it, but shipping this way is at your own risk.  The likelihood of an airmail parcel going missing is very low.

Tracked Airmail
Airmail shipping around the world, with the added bonus of basic tracking (shipped, arrival in destination country, delivery).  Not insured. Shipping this way is at your own risk - there is no compensation if the parcel goes missing.  However the likelihood of a tracked parcel going missing is very low.

Economy Courier
Priority shipping around the world, delivered by your local postal authority.  Can ship to a PO Box. Insured and comprehensive tracking.

Express Courier
The fastest courier option, using couriers including DHL, Fedex and TNT.  Insured and comprehensive tracking.  Cannot be used to deliver to PO Boxes, and must be signed for.

New Zealand
Courier within New Zealand
We use both Courierpost and NZ Couriers.

Airmail - only used for items sold with shipping included, mostly plain cords and iron on patches.  Shipped using NZ Post.

Pick Up From Store
Only available for those who can pick up from Whangarei within 24-48 hours after the order has been prepared. We will contact you when your order is ready to be picked up.  Pick up hours are Monday to Friday, 9am to 5pm, and the address is 12 Pahau Ave, Tikipunga, Whangarei.  Come down right hand side of building to first door.

Order Processing Times
Allow 1 business day for an order to be processed, and 1 business day for packing. If an item has temporarily gone out of stock, re-stocking most often takes 2 days but can be up to 2 weeks.  We will contact you regarding any major delays.

We ship from Whangarei, New Zealand. When you place your order online, an email confirmation is sent to you.  If you cannot see it in your inbox, please check your spam or junk folders, in case your email provider has inadvertently put it there. Please check your confirmation email carefully to make sure you have correctly entered your address and that of the recipient (if you are sending elsewhere).  We do not accept any responsibility for errors in the address.  If a parcel is returned, we will re-ship if you pay the shipping charge again, or refund you for the goods (only).

You will receive a notification when we ship, which in most cases will include tracking information.

Taxes
Your international order (anything shipped outside New Zealand) may be subject to import duties and taxes, including VAT, which are incurred once your shipment reaches your destination country.  ShopNZ is not responsible for these charges if they are applied, and are your responsibility as the customer.
For the UK and Europe, we are gradually being forced to collect VAT on small shipments before shipping, which will means nothing needs to be paid at your end.  Your order will show if we have collected VAT on your behalf.

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