Covid-19 and ShopNZ

28th April:
We can now ship worldwide and within NZ.  Please allow extra time for shipping.  Within New Zealand, courier deliveries are taking longer, due to fewer people on the ground, and huge demand for online shopping.  Some couriers are struggling to keep up.
With regards to international, allow 2-3 weeks extra in transit times for airmail shipments, and a week for courier shipments.  Again, due to fewer people able to work and fewer planes flying.  This is something we will all have to live with.
Stay safe and well, and spread kindness.

20th April:
The NZ government has announced a change from Covid-19 Level 4 to Level 3 starting April 27th, which is a public holiday in New Zealand.  This means our staff are able to come back to work on Tuesday 28th.  We can provide contactless delivery, will not be allowing the public into our store/warehouse in Ngunguru, will maintain appropriate distance between staff, and do thorough surface cleaning.  So staff will be back to work from the 28th, to help me with packing and shipping.  For those of you waiting for engraving or for stock we were not able to supply to date, please allow time next week for businesses to get back to work and get production and shipping started again.  Your continuing patience with us is very much appreciated.

Please understand that there are now fewer planes in the skies and fewer people on the ground to do their part of the shipping process, so shipping times around the world are taking much longer than normal.  Shipping times in New Zealand will also be longer.  This is something beyond our control, and again, we ask you to be patient and wait.  Everyone is doing the best they can.

8th April:
The shipping situation continues to be updated on almost a daily basis, but for now, we can still ship internationally.  
If you are having your parcel shipped by Airmail, which is not tracked, expect a longer shipping time, something we unfortunately cannot control.  But do hunker down, be patient, it will arrive in due course, and the wait will be worth it. 
For our customers wanting delivery within New Zealand, our sheepskin slipper maker is allowed to start up production again, so that is good news for all of you needing warm footwear.  Food, skincare, winter clothing and blankets are all considered essential items that can be shipped.
I continue to keep my staff at home, all surfaces and incoming parcels regularly disinfected, and we do contactless delivery by courier. Since I live on the premises, this is a work from home situation. 
Please bear in mind that running a business with a staff of one (me) means shipping and email response times are slower.  Your best contact option is to phone (09-4344659).
Please stay safe, stay home. 

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Tena Kotou,
I wish to thank you all very much for the delivery of the korowai, from NZ to Australia in speedy time. The parcel has been received in fabulous state of package and delivered to Australia in beautiful condition. What can we all say but thanks and thanks again.

Soyra, Australia, 5 June 2020

Hi, Received my lovely slippers today and I am very happy love the colour. My current NZ slippers are just worn out after many years.
I am more than satisfied as I know my new pair will last a long time, I have bought my slippers from NZ for many years as I'm assured they will last as I wear them all the time inside and out.

Helen, UK, 3 June 2020

Hello Lesley and everyone at ShopNZ!
Our shipment of NZ tea (Bell and Choysa) arrived today! We are thrilled the teas made it here despite the Covid19 pandemic! Thank you so much!
We are enjoying our first cups of these delicious teas and will enjoy many more in the days to come as we shelter at home in Washington State USA.
Evelyn, USA, 23 May 2020

Thanks so much, arrived in time for Mother's Day and this is what my Mum had to say about it: 
"Thanks so much for the wonderful present. The scarf is so warm and will be so well worn. Black is so versatile, goes with everything and smart too. Great gift!

Robyn, Aust, 12 May 2019

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Being New Zealand owned and operated, we specialise in offering unique New Zealand and Maori gifts, and classic Kiwi souvenirs. With our huge range, we reckon you will find the perfect New Zealand gift or souvenir to take home or send overseas.
You will find NZ tea-towels and Manuka Honey skincare, Maori souvenirs, NZ books, bone and greenstone jewellery, delicious Kiwi treats, t-shirts, and much more. 
Whether you are looking for gifts for special occasions - a Korowai Cloak for a graduation, a milestone birthday, or a gift for a homesick Kiwi – we’ve got something for everyone and for every occasion!
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